In it's May 30 - June 5, 2011 issue, Business Week's
cover story profiles what they see is the imminent collapse of the U.S. Postal System. This, of course, terrifies me because of my postcard hobby. The article is interesting to anyone who uses mail or who wants to understand decision-making in Washington.
Some of the highlights include the difficulty benchmarking the USPS: the other delivery companies (which are private) also handle logistics and seem inappropriate comparisons. Instead, authors of a report of the state of the postal system looked to other countries' mail services. (We don't compare favorably.) Since I am a management professor, one of the issues interesting to me is the lack of a long-term plan as well as the culture of the post office that is focused on efficiency rather than survival.
If the article is correct, something will happen that forces the hand of the government by the end of this year.